HANDBOOK
SAIT Resources
The following departments at SAIT provide valuable resources for students. Check out the listings below for more info on each department, and find links to their websites.
Apprentice Services
Head over to outlook.office365.com
Your SAIT email is: firstname.lastname@edu.sait.ca
Password: Birthdate (YYMMDD)
TF241 Thomas Riley | 403.284.8092 | Website
SAIT Examination and Liaison Officer
SAIT office: 403.284.8092
Appointment bookings: 403.297.2191
Office: Thomas Riley Building, TF241
Wednesday, 7:30 am – Noon
Alberta Advanced Education and Technology Apprenticeship and Industry Training Client Services (South Region)
1.800.248.4823 | tradesecrets.alberta.ca
Location:Suite 200, Willow Park Centre, 10325 Bonaventure Drive SE, Calgary AB
Hours: Monday – Friday 8:15 am – 4:30 pm
Lamb Learner Success Centre
MC221 Stan Grad | 403.284.8082 | Website
TradeSecrets.alberta.ca The Alberta Apprenticeship and Industry Training website has resources that include scholarships, technical training schedules, exam resources and much more.
MyTradeSecrets | Website
Your MyTradeSecrets account is an online service where you can check on your progress, get information and register for technical training.
Seeking help early as you battle with aspects of your studies will be the key to overcoming educational hurdles. The Reg Erhardt library has educational resources such as exambank quizzes available under their “resources for apprentices” section at sait.ca. Tutoring is also available on a drop-in basis at the Lamb Learner Success Centre each semester to review general and math concepts from classes. Reach out to Apprentice Success Services for more information, or drop by the Lamb Learner Success Centre or in-person support, and a list of drop-in times.
MySAIT is a doorway to accessing the important information about yourself as a student during your time at SAIT.
While apprentices are at SAIT for their technical training, they are eligible to receive Employment Insurance (EI). EI codes are sent to apprentices in their confirmation emails. EI payments can take four to six weeks, so it is best to have other financial arrangements worked out as you wait. View the Service Canada webpage here for more info.
Our Financial Advisors offer one-to-one assistance with funding options and the documents you will need to help you in paying for your education. E-mail funding@sait.ca for more info.
Academic Services
MC221 Stan Grad Centre | 403.284.7050
SAIT’s Lamb Learner Success Centre (LSC) provides essential academic resources including Academic Coaching, Tutoring, Financial Advising and Transfer Options.
MC221 Stan Grad Centre | 403.284.8082 | academic.coaching@sait.ca
Academic Coaching helps with time management, personal organization, textbook/module reading skills, effective note-taking in classes, memory strategies, and exam preparation through courses, workshops, and seminars.
A range of tutoring services are available for students, and these services are offered online for a variety of programs, courses, and subjects. All tutors are screened to ensure they meet the academic requirements for the courses they tutor. The schedule of courses can be found at sait.ca, and students can register for tutoring through SAIT’S TuberEdu website. | tutoring@sait.ca
MC221 Stan Grad Centre | 403.284.7054 | funding@sait.ca
Foundational Learning is funded by Alberta Community and Social Services and administered by SAIT. Eligible students receive grants for tuition, books and living allowance. A formal assessment and supporting documentation is required for eligibility for funding. Contact Financial Advising for more information about eligible programs and requirements.
Office of the Registrar | transfer.options@sait.ca
Whether you're a new student transferring in or a continuing student transferring within SAIT or a graduating student transferring on to advancing your education with another credential, explore your opportunities with Transfer Options. SAIT currently has hundreds of agreements across numerous programs, you can choose from local study options to international intuitions in the US, UK, Australia and beyond! Check out sait.ca/admissions/transfer-options for more information.
Books, Textbook and Library Services
MB027 Stan Grad | 403.210.4357(HELP)
The E-Learning team provides technical assistance and hardware support to students and faculty associated with the e-Learning programs offered by SAIT. The team manages, distributes, and repairs e-Learning program-specific laptops, instructor workstations, and lab images at SAIT.
OER resources are teaching, learning, and research resources that are created with the intention of being freely available to users anywhere. Visit saitsa.com/OER for more info.
MC111 Stan Grad Centre | 403.284.8616 | sait.ca/library
Please check our website for the latest hours of operation.
The Reg Erhardt Library is your best resource for finding current, accurate information for your research, assignments, and projects. Get research and citation help from librarians, find quiet or group study space, or borrow laptops, chargers, textbooks, and more (at no cost to you!). Need a study break? Browse the fiction, games, or graphic novel collections. There’s something for everyone at your library.
- A simple and easy to navigate search interface to find textbooks, books, e-books, videos
- Walk-in service for research and citation support at the Information Desk or via chat
- Bookable appointments with a library liaison dedicated to your school
- Computer workstations with access to the Microsoft Office Suite, Adobe Creative Cloud, and other specialized software
- Scanners, printers, and laminating and binding equipment
- Short term loanable items such phone chargers, board games, laptops, focus tools, and more
- A variety of study spaces including powered carrels and tables, comfortable seating, quiet study spaces, and bookable study rooms for individual or group study
- Request materials from other libraries through interlibrary loans if the Library doesn’t have what you need
- Obtain the Alberta Library (TAL) card which gives free access to all member libraries in the Alberta Library group, including the University of Calgary and Mount Royal University libraries.
For more information about library services, please visit the Library website.
MB027 Stan Grad | 403-774-5200
The E-Learning team provides technical assistance and hardware support to students and faculty associated with the e-Learning programs offered by SAIT. The team manages, distributes, and repairs e-Learning program-specific laptops, instructor workstations, and lab images at SAIT. More info + up to date hours can be found at sait.ca/ITS.
Housing Services
SAIT Residence Office 403.284.8013 ext.1 | General inquiries
Maintenance concerns: Sign into your SAIT Residence account and submit an online maintenance request.
SAIT has two residential buildings located in the northeast corner of the main campus.
All utilities are included in the residence fees (electricity, water, heat and internet). In addition, SAIT Residence offers various payment plans to choose from.
The Residence Life team delivers a broad range of programs and services for our students, including community building, crisis intervention, and information about campus resources.
Residence Life maintains an on-call system that allows staff to be available to assist students, parents and members of SAIT 24 hours a day.
Applications are submitted online; for more information, visit SAIT’s housing website or email SAIT Residence at: residence@sait.ca
The Begin Tower is the larger of the two buildings, which opened in summer 2008. This facility is a 22-storey high-rise residence offering 720 beds to SAIT students. Two-bedroom suites feature private bedrooms, a kitchen, and a full bathroom.
East Hall offers two spacious living suites to choose from: one bedroom suite and four bedrooms, two bathrooms shared suites.
Each suite has private key-locked bedrooms, living/ dining area, kitchen and full bathroom.
East Hall is the second and smaller of the two and is located on the northeast corner of the main campus. East Hall offers 458 students the opportunity to experience residence living in a great location at competitive rates. The fully-furnished single bedrooms, and four-bedroom apartment suites that feature private bedrooms, a living/dining area, kitchen and full bathroom(s).
Health & Wellness Services
NR041 Senator Burns (use separate NE corner outside entrance) | 403.284.8666
Monday - Friday: 8:15 am – 4:00 pm
Your on-campus medical clinic and family practice providing non-urgent medical services to students, staff and the community. Please call 911 directly for all urgent or life-threatening medical issues.
Schedule an appointment by phone or in person to see a clinic physician. Please bring your Provincial Health Care Card.
Who is eligible:
- SAIT students, (part-time and full-time)
- SAIT faculty, members, staff, and contract workers
- Students, faculty and staff at Alberta University of the Arts (AUArts)
- Members of the public community
Services: By appointment only with Physician – No Walk-Ins
- Treatment of minor illnesses (cold, flu, sore throat)
- Routine physical exams
- Referral to specialist and/or other allied health care professionals
- Sexual health concerns
- Birth control
- IUD Insertions/Removals
- Confidential STI testing
- Emergency contraception (plan B)
- PAPs
- Pregnancy test
- Wart removals
- Mental health concerns
- Immunizations - for School of Health & Public Safety Students only
- Health education on various topics
- Allergy injections w/ physician’s orders
Website | Available to current SAIT Students Monday- Friday: 8:30 AM to 4:15 pm (Mountain Time). Evening appointments available upon request.
Contact us on MS Teams by searching “Student Development and Counselling”, by email at counselling@sait.ca or by Telephone 403.284.7023 during business hours.
For After Hours Support, contact the Distress Centre (24/7) at 403.266.HELP (4357)
Student Development and Counselling offers a variety of free wellness resources to promote student success and wellbeing. SAIT students can attend one of our many wellness workshops, access the Campus Well e-magazine and use our online wellness tools.
Our counsellors offer free and private in-person (Starting in September 2021), telephone and video counselling support. Don’t wait until things become too much to handle - book an appointment to chat with a counsellor to:
• Learn practical tools to overcome life challenges
• Develop strategies to support a healthy lifestyle
• Acquire new skills to enhance academic performance
• Explore online self-help and self-screening tools
• Access Career Counselling and explore program fit
• Get support if you are feeling overwhelmed, are in crisis or just need to talk
Employment Services
MB205 Stan Grad | 403.210.5730 | student.employment@sait.ca | mycareerhub.sait.ca
Monday - Friday: 8 a.m. – 4:30 p.m.
As Career Advancement Services, our goal is to offer programs and services to help students and alumni prepare for and find employment. LinkedIn tune-ups, resume and interview workshops, and career fairs are just some of their services offered. Check out career opportunities online on My Career Hub, SAIT’s online job posting board and compilation of employment resources. Each year, thousands of students and alumni connect with recruiters from more than 100 companies online. Career Advancement Services can also help set up any co-curricular record documents.
A Co-Curricular Record (CCR) is an official document that complements your academic transcript. Your education amounts to more than just grades. It’s built on everything you do while you’re a student at SAIT, inside, and outside of the classroom. Track, reflect on and showcase the skills you gain through volunteering, club membership, mentoring, tutoring, and more. By completing your CCR, you’ll be better prepared to share your skills and experiences with potential employers both on your resume and during interviews. To get started, go to mycareerhub.sait.ca and create a My Career Hub account to explore current CCR opportunities
Security & Emergency Services
Q100 Eugene Coste | Emergency: 403.284.8000 | Non-emergency: 403.284.8530
Campus Security is available 24 hours a day, seven days a week to provide emergency and non-emergency services. Routine security is handled by G4S, who is under contract to SAIT to provide uniformed officers for crime prevention and alarm response patrols, respond to calls, monitor closed-circuit television and who are trained in first aid and medical assistance.
SAIT also has emergency contact stations — called Code Blue Lights — set up in strategic locations across campus to connect you instantly with Campus Security. Just look for the blue columns equipped with a help button and a light on top.
SAIT has two community peace officers on campus who provide a proactive community-based approach to campus safety, working in complement to G4S. The officers are focused on building relationships with employees, students and visitors to improve quality of life and solve any immediate personal safety issues. Along with offering educational pieces, they respond to criminal activity reports and alarms and can enforce provincial legislation, including the Gaming and Liquor Act, Petty Trespass, Tobacco and Smoking Reduction Act and the Traffic Safety Act, if required. The community peace officers are also SAIT’s direct connection to local emergency services, including the Calgary Police Service, EMS and the fire department.
As per Alberta legislation, an incident form is available to make reports about community peace officers on campus.
SAITALERT is a free smartphone app for the SAIT community to help keep you safe on and around campus. The app includes information on emergency procedures, a check-in feature for when working alone, a virtual safe walk program, live chat with Campus Security, emergency notifications and more.
Download the app for free today and enable push notifications to get emergency alerts: Download Android | Download Apple
Confidential Hotline: 403.210.4406
Harassment and discrimination create an intimidating, hostile and offensive environment that is incompatible with SAIT’s living, studying, and working environment. If you experience harassment or discrimination, contact the confidential hotline.
Q100 Eugene Coste | campus.security@sait.ca
Lost something? Please complete a Lost Form available from Campus Security by emailing or downloading from mysait.ca under the SAIT Resources tab. If your property is located, campus security will contact you. Remember to bring photo identification with you when you pick up your property.
Found something? Please bring the item(s) to campus security as promptly as possible. In turn, Campus Security will try to locate the rightful owner(s), and arrange for the return of their property. To keep your property safe, never leave your laptop, cell phone, or backpack unattended even if you are just stepping away for a few moments.
Mark all belongings with either your name or student identification number to ensure their safe and prompt return.
Please ensure you mark or identify your flash drives so they can be returned to you. Unidentified flash drives will be destroyed.
Students are responsible for familiarizing themselves with their work areas, classrooms, and/or living areas, including evacuation plans, emergency exits, alternate emergency exits, pull alarm station locations and muster points. Evacuation routes and plans are available from your instructors. Evacuations at SAIT are mandatory and all students must exit immediately. Always follow the instructions of designated evacuation wardens assigned to all work, and study areas.
Taking A Stand Against Sexual Assault
By proactively taking a stand against sexual violence, SAIT is a leader on this important and always prevalent issue. We are one of only a few post-secondary institutions in Canada to have a stand-alone sexual assault policy that identifies actions SAIT will take if an incident occurs on campus or impacts a student, staff or faculty member. We also have a wide variety of services to help, including a partnership with Calgary Communities Against Sexual Abuse (CCASA), who are subject matter experts in sexual violence counselling and education. SAIT also has qualified and compassionate counsellors on campus who can help.
Return to Campus Safety Orientation
If you’re coming to campus this fall, before you arrive you must complete the Return to Campus Safety Orientation.
Students and apprentices will be automatically registered in this four-module course in Brightspace.
You’ll find the modules in ORNT 118: Orientation. Watch for ORNT 118 in your course list.
Completion of the Return to Campus Safety Orientation is a priority for students attending some or all of their studies in-person on campus. If you’re coming to campus and can’t access the course in advance of your first day, please contact your Academic Chair.
The course takes about 20 minutes to complete. Make sure you select "exit" on the bottom right once you finish each module to ensure your completion registers to your transcript.
Daily Campus Access Form
All SAIT students and visitors must complete the daily campus access form every day before accessing campus. The daily campus access form is intended to protect the SAIT community from the transmission of COVID-19 and create a record of individuals who are accessing campus in the event contact tracing is required.
Anyone intending to access the SAIT campus must first complete the online COVID-19 Alberta Health Services daily checklist. This helps prevent both the symptomatic and asymptomatic spread of COVID-19. If you answer ‘Yes’ to any of the questions on the checklist, you cannot enter campus and are expected to visit Alberta Health Services’ website to complete the formal online assessment tool and follow their recommendations to get tested and/or self-isolate. Please also notify your supervisor or instructor that you will not be accessing campus.
Anyone who must self-isolate based on assessment results must remain at home or in his or her room in residence.
The daily campus access form asks the following:
• complete and confirm you have completed the online COVID-19 Alberta
Health Services daily checklist
• Confirm all responses on the online assessment are ‘No’
• Identify if you are a student, employee or contractor
• Enter your name, identification number
• Identify buildings you intend to access that day
• Information gathered in this form is kept confidential and only shared for purposes of building access and contact tracing if requested from Alberta Health Services.
• Individuals who have not completed this form before entering campus will be denied entry to campus buildings.
SAIT Fire Alarms
There are two types of alarms at SAIT:
1. Single-stage bells, audible alarms — immediately leave the building
2. Two-stage alarms, first stage, stand-by — Has a slow alarm for one minute and possible voice instructions. Standby alarms are used when the source of the alarm is being investigated. After five minutes, the alarm will change, and evacuation is mandatory.
If you detect fire or smoke, activate the nearest fire alarm pull station, evacuate through the nearest exit and call Campus Security at 403.284.8000. For more information, visit mysait.ca
Campus Services
The Office of the Registrar is the keeper of all student records. We are there for you from the moment you submit your first application to the moment you cross the stage during Convocation. Our representatives are here to empower you to find answers to any number of questions including:
- Application services and admissions advising
- Transfer credit
- Online registration concerns
- Confirmation of enrolment
- Scheduling
- Student progression
- Academic standing
- Graduation and convocation
These are just a few of the many services we are here to support you with. Review the full list of services we can help you with by visiting the link here. You can also give us a call or stop by during business hours to speak with us.
AA211 Heritage Hall – In person support
Monday, Tuesday, Thursday and Friday: 8:30 a.m. – 4 p.m.
Wednesday: 9 am – 4 pm
Telephone support – 403.284.7248 or 1.877.284.7248
Monday, Tuesday, Thursday and Friday: 8:30 a.m. – 4:15 p.m.
Wednesday: 9 am – 4:15 pm
Get In Line Online – download the QLess app through Google Play or the Apple app store
Get online support 24 hours a day. Find answers to a number of different topics or submit a new inquiry. Our standard response time is 3 to 5 business days. Please note this can be longer during our peak times in the summer or at the beginning of a new semester. Find us here.
International Centre
AA211 Heritage Hall
sait.ca/international-students
The International Centre team helps all international students at SAIT. In addition to regular student services, the following support is also available for international SAIT students:
- Academic advising
- Admissions and registration assistance
- Pre-departure assistance
- Upon arrival assistance – How to Adjust to Living in Calgary
- Finances, work and life balance planning, career advancement
- Study/work permits, and Post-Graduation Work Permit
- Resident visa assistance
- Information on housing options including homestay, and residence
- International student orientation
- Educational tours, workshops and tutorials
- Information on Health & Dental insurance
- Information on Alberta Health Care
- Information on Support Organizations in Calgary, Alberta
- Cultural counselling
- Agent support service
- Volunteer experiences within SAIT
- Work placement opportunities
- Continuing Education Options for Alumni
- A variety of social and cultural activities
- Mental Health and C-19 updates
John Ware Building | 403.284.8455
Destinations, SAIT’s student-run travel centre, uses the latest industry software to provide flight, hotel, car and insurance bookings for staff, faculty, students and alumni. Whether looking for a vacation package, cruise, adventure tour or niche travel, SAIT’s Travel and Tourism students perform extensive research, provide detailed quotes and handle all reservations to ensure each and every destination becomes the perfect get-away.
Alumni and Development | AA113 Heritage Hall | 403.284.7010 | sait.ca/alumni
Welcome, future SAIT graduates! Everyone who graduates from SAIT becomes a member of the SAIT Alumni Family — a network of more than 250,000 highly skilled professionals working across Canada and around the world.
The Alumni and Development team works to help you succeed as a student and to move from the classroom to a successful career.
Make the most of your studies by taking advantage of opportunities to meet mentors and SAIT industry partners, including SAIT alumni. Visit the Event Calendar on sait.ca for information on industry nights and other events designed to help you advance your career and achieve your goals.
Alumni and Development also administers SAIT’s Student Awards program. Learn more at sait.ca by clicking on Admissions, then looking for Student Awards under the Tuition and Financial Aid tab. Apply for student awards using the secure and easy online application form. To find it, go to mySAIT.ca, click on the myStudent tab and look under Financial Information. Or attend a Student Award Application Tutorial, where experts can help you complete and submit your application. Check the events calendar on sait.ca for upcoming tutorial dates and locations.
Once you complete your program, the advantages continue. As a SAIT graduate, you are eligible for alumni perks including discounted group rates on insurance, health and dental plans, and free access to services offered through SAIT’s Student Employment and Career Centre.
Q100 Eugene Coste | campus.security@sait.ca
Lost something? Please complete a Lost Form available from Campus Security by emailing or downloading from mysait.ca under the SAIT Resources tab. If your property is located, campus security will contact you. Remember to bring photo identification with you when you pick up your property.
Found something? Please bring the item(s) to campus security as promptly as possible. In turn, Campus Security will try to locate the rightful owner(s), and arrange for the return of their property. To keep your property safe, never leave your laptop, cell phone, or backpack unattended even if you are just stepping away for a few moments.
Mark all belongings with either your name or student identification number to ensure their safe and prompt return.
Please ensure you mark or identify your flash drives so they can be returned to you. Unidentified flash drives will be destroyed.
SAIT Study Abroad
MC218 Stand Grad 403.774.4971 | Study.abroad@sait.ca | sait.ca/studyabroad
SAIT provides opportunities for students to study and volunteer internationally to immerse themselves in different cultures. International experiences help students develop their sense of cultural awareness, and provide opportunities to make friends, connections, and colleagues for life. Upcoming exchanges are listed at Study Abroad’s website, and their Facebook page @ SAITStudyAbroad is updated with photos and posts from students on active trips. Study Abroad provides mandatory pre-departure training to students travelling outside of Canada as part of their program. Please contact us for more information.
LEADS Student Leadership Program | student.leadership@sait.ca | Website
LEADS provides students in any SAIT program, with the knowledge and skill development opportunities to build their leadership capacity.
- LEADS students will explore the foundations of leadership in training and workshops so they can develop their own leadership style.
- While working in on-campus student leadership roles, students will be given opportunities to enhance their communication skills as well as focus on their personal and interpersonal development.
- Student leaders will also learn strategies to support student mental health, safety and equity needs.
- All student leadership roles provide students with opportunities to practice these leadership fundamentals in a supportive hands-on setting. Apply now at sait.ca!
MB227 Stan Grad | 403.284.7385 | Website
SAIT’s Interfaith Centre has chaplains and student leaders who serve on a volunteer, part-time basis and represent a variety of different faith communities. Wherever you are at on your spiritual journey, we are happy to support you.
Chaplains offer appointments with students both online and in-person during regular business hours as long as campus remains open. A calendar of interfaith activities as well as prayer and service schedules are all available on sait.ca.
Our centre is a place to relax, connect, and explore spirituality. We have a comfortable lounge where students and staff can read, reflect, or engage in conversation. Our meditation room (MB314) is open daily for scheduled prayer and religious services, and our Interfaith Meeting Space can also be booked online.
English Conversation Partners Program | student.engagement@sait.ca | Website
The English Conversation Partners Program is a unique cross-cultural experience that pairs SAIT students who speak English as an additional language (EAL) with a student or employee who is a native English speaker. Partners meet once each week for a minimum of one hour to practice informal conversational English. EAL students will improve their spoken English and both partners have the chance to meet new people and to share their cultural experiences. The program serves to help both partners expand their global perspective and build community. Program volunteers are eligible for co-curricular credit with a minimum of 12 hours of service.
NN108 Senator Burns | 403.210.4028 | sait.ca/indigenous-students
Chinook Lodge is a gathering place dedicated to supporting Indigenous students’ success through academic, cultural, and social support services.
As an integral part of SAIT Learner Services, the Lodge offers a community environment where students can access academic advising, networking opportunities, as well as one-on-one support for learners during their time at SAIT.
Chinook Lodge offers the following learning-oriented services to students, and more:
- Advising for program and funding applications
- Career and programming counselling Learning strategy development Computer, quiet, and group
study spaces
- Networking events to meet with prospective employers
- Events and programming to provide students the opportunity to celebrate Indigenous heritage, diverse culture, and achievements.
MC221 Stan Grad Centre | 403.284.7050
SAIT’s Lamb Learner Success Centre (LSC) provides essential academic resources including Academic Coaching, Tutoring, Financial Advising and Transfer Options.
MC221 Stan Grad Centre | 403.284.8082 | academic.coaching@sait.ca
Academic Coaching helps with time management, personal organization, textbook/module reading skills, effective note-taking in classes, memory strategies, and exam preparation through courses, workshops, and seminars.
A range of tutoring services are available for students, and these services are offered online for a variety of programs, courses, and subjects. All tutors are screened to ensure they meet the academic requirements for the courses they tutor. The schedule of courses can be found at sait.ca, and students can register for tutoring through SAIT’S TuberEdu website. | tutoring@sait.ca
MC221 Stan Grad Centre | 403.284.7054 | funding@sait.ca
Foundational Learning is funded by Alberta Community and Social Services and administered by SAIT. Eligible students receive grants for tuition, books and living allowance. A formal assessment and supporting documentation is required for eligibility for funding. Contact Financial Advising for more information about eligible programs and requirements.
Office of the Registrar | transfer.options@sait.ca
Whether you're a new student transferring in or a continuing student transferring within SAIT or a graduating student transferring on to advancing your education with another credential, explore your opportunities with Transfer Options. SAIT currently has hundreds of agreements across numerous programs, you can choose from local study options to international intuitions in the US, UK, Australia and beyond! Check out sait.ca/admissions/transfer-options for more information.