Events Terms & Conditions

Terms of Service:

  • These terms and conditions (the “Terms”) shall apply to your purchase of tickets, passes, products and related services through Showpass (the “Provider”). Please review these Terms in their entirety prior to engaging in any transaction on the Site. Your continued use of the site after any posting of updated Terms (which shall be dated as of their most recent update) shall constitute your acceptance of and agreement to any changes therein made.
  • Upon accepting the Terms, you agree that in the event of a cancellation or rescheduling of a concert or event (the “Event”) as a result of  causes beyond our reasonable control, including civil commotion, war, fires, floods, accidents, earthquakes, inclement weather, electrical outages, governmental regulations or controls, casualty, pandemics, epidemics, local disease outbreaks, public health emergencies, communicable diseases, quarantines, terrorism, acts of God, or other similar or different occurrences beyond our reasonable control, you will be entitled to a refund which shall be processed by Showpass subject to the following:

a. Such refund shall be processed to your original method of payment and will be subject to a refund fee of 5% of the original, non-discounted price of the applicable ticket or other item which shall be charged by Showpass and processed according to any reasonable timeframe required by Showpass from time to time.

b. Notwithstanding anything in these Terms, or the Terms and Conditions of Showpass (the “Showpass Terms”), you shall not be entitled to any amount in excess of the retail price of your ticket plus applicable taxes.

  • We shall not be liable for the administration or application of any liquor license, or any rules incidental or applicable thereto which are in force and effect in any premises that is not owned or operated by us. In accepting these terms, you agree to indemnify and hold us harmless against your abuse, misuse or violation of any liquor license existing for any premises not owned or operated by us and for any effect that your conduct may have on the continued validity of any liquor license in existence on any premises not owned or operated by us.
  • We reserve the right to remove from, or deny entry to any attendee of any Event should we determine that the attendee poses any risk of any kind to other attendees, to the premises at which the Event is held, or if in our sole discretion the attendance of any attendee should be disallowed. We shall not be liable in any way for your inability to attend any concert, event or other service related to a ticket or pass purchased from Showpass as a result of you being banned, suspended, removed or denied entry to any premises or location at which the Event is held. In the event that you are banned, suspended, removed or denied entry to any premises, you shall not receive any refund for any tickets, passes, products and related services.
  • Notwithstanding the foregoing, in the event of a conflict between the Terms and the Showpass Terms, as amended from time to time, the Showpass Terms shall prevail.

For Events held on SAIT campus / The Gateway:

  • Please Note: SAIT campus is now 100% a smoke free environment. No smoking designated areas on campus.
  • For any current campus restrictions, please click here. All events are required to adhere to SAIT campus regulations.