Student Appeals & Complaints FAQ

When to contact the VP Academic?

• When you would like to talk confidentially about a situation 
• When you are unsure of which policies, procedures or guidelines apply to your problem 
• When you feel a policy, procedure or guideline has been unfairly applied to you 
• When you don’t know who to talk to, where to turn, or what options are available 

How the VP Academic can help you?

• Listen to your concerns and define available options 
• Explain relevant and applicable SAIT policies and procedures 
• Refer you to the appropriate office or decision maker for resolution 
• Recommend changes to outdated or ineffective SAIT academic policies and procedures 

Typical Concerns Brought to the VP Academic 

• Issues related to academic integrity 
• Issues related to non-academic misconduct 
• Problems with instructor/student misunderstandings 
• Problems with rules that govern courses or course/program requirements 

The VP Academic CANNOT

• Force a decision or overturn a decision made by others 
• Bypass existing policies and procedures to resolve student issues 
• Give legal advice or act as legal representation 
• Intervene in conflicts with individuals or groups outside of SAIT