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Student Appeals & Complaints

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Alysson Torres Gillett, SAITSA VP Academic 2017-18

 

WHAT IS THE SAITSA VP ACADEMIC?

The SAITSA VP Academic provides assistance to students with resolving problems or concerns. The VP Academic offers advice and information on students’ rights and responsibilities as students navigate through SAIT’s regulations, policies and procedures.

The VP Academic seeks to promote mutual understanding and respect amongst the SAIT community at large. The VP Academic primarily serves students but is prepared to work with other members of the institution to facilitate effective communication discussions or informal dispute resolution between students and faculty. The VP Academic also offers a student perspective on several campus committees.

 

RESOURCE LINKS

Academic Misconduct – What to Expect
Non-Academic Misconduct – What to Expect
How to Appeal an Academic or Non-Academic Misconduct
How to Appeal a Grade
How to Write a Letter of Appeal

How to Resolve a Complaint

Financial Aid Resources

 

WHEN TO CONTACT THE SAITSA VP ACADEMIC

  • When you would like to talk confidentially about a situation
  • When you are unsure of which policies, procedures or guidelines apply to your problem
  • When you feel a policy, procedure or guideline has been unfairly applied to you
  • When you don’t know who to talk to, where to turn, or what options are available

 

HOW THE SAITSA VP ACADEMIC CAN HELP YOU

  • Listen to your concerns and define available options
  • Explain relevant and applicable SAIT policies and procedures
  • Refer you to the appropriate office or decision maker for resolution
  • Recommend changes to outdated or ineffective SAIT academic policies and procedures

 

TYPICAL CONCERNS BROUGHT TO THE SAITSA VP ACADEMIC

  • Issues related to academic integrity
  • Issues related to non-academic misconduct
  • Problems with instructor/student misunderstandings
  • Problems with rules that govern courses or course/program requirements

 

THE SAITSA VP ACADEMIC CANNOT

  • Force a decision or overturn a decision made by others
  • Bypass existing policies and procedures to resolve student issues
  • Give legal advice or act as legal representation
  • Intervene in conflicts with individuals or groups outside of SAIT

 

CONTACT INFORMATION

Alysson Torres-Gillett
Office of the SAITSA VP Academic
Phone: 403-284-8038
Email: saitsa.vpacademic@edu.sait.ca

Students are generally provided with an initial consultation over phone or by email. In-person appointments must be arranged in advance. The VP Academic reserves the right to give priority to student association fee paying members.

 

SAIT Academic/Student Policies

This following list of policies and procedures are just some of the important regulations that students should be aware of. The full list of policies and procedures are easily accessed online at: http://www.sait.ca/about-sait/administration/policies-and-procedures/academic-student 

 

AC.2.16.1 Workplace Experiential Learning
AC.3.1.1 Grading and Progression
AC.3.1.1 – Schedule A Formal Grade Appeal Process
AC.3.2.1 Course Deficiencies
AC.3.3.1 Invigilation and Security of Examinations
AC 3.3.3 Retention of Examinations
AC.3.4.1 Student Code of Conduct
AC.3.4.1 – Schedule A Academic Misconduct Procedures
AC.3.4.1 – Schedule B Non-Academic Misconduct Procedures
AC.3.4.1 – Schedule C Non-Academic Misconduct Sanctions
AC.3.4.1 – Schedule D Initial Hearing and Appeal Hearing Processes and Principles
AC.3.8.1 Attendance Requirements
AC.3.8.2 Attendance Requirements – Apprentices
AC.3.10.1 Ownership of Student-Produced Work
AC.3.16.1 Accommodations for Students with Disabilities
AC.3.18.2 Transfer Credit Procedure
AC.3.18.3 Recognition of Prior Non-Formal & Informal Learning
AC.6.2.1 Student Clubs